Testimonials

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Roger Hall

IT Manager

Petro Card

"We feel fortunate to have found NWCS as our IT support vendor. We have implemented a WAN using MPLS and a SQL system used for reporting with NWCS. NWCS is an excellent augmentation to our IT staff."

Darrin McDermott

ESM Consutlting

Engineers, LLC

"Northwest Computer Support is my IT partner. ESM has relied on NWCS for a number of years to keep the computer network operational and fit. NWCS has been making sure the IT systems are secure and configured optimal performance."

Steve Dunham

Information Technology Director

Emerald Downs

"We started working with NWCS over 10 years ago, and they've done a great job for us. They have the skills, experience and responsiveness to handle all our IT needs. We trust NWCS to make recommendations and implement the technology we need to keep our business running smoothly."

Tamara Georgick

IT Manager

Washington State Historical Society

"NWCS was great about answering our questions, helping us select products and doing the hands-on configuration to make sure all of the applications worked in harmony. NWCS has been instrumental in attaining our goals to create a secure business network and an accessible web presence to showcase our rich historical collections."

Andrew Homan

Network Administrator

YMCA of Tacoma and Pierce County

"NWCS has helped us successfully implement new technologies since we began working with their people several years ago. NWCS implemented a SharePoint Portal Server last year to help us better manage our membership documents. We will rely on their experience and expertise to plan and budget for all upcoming IT projects!"

Denny Smith

IT Director

Carnitech US Inc.

"Northwest Computer Support is a highly competent and trusted partner for us. They provide not only the strategic insight into how technology can help our business but are there on a regular basis to keep us running smoothly. Before Northwest Computer Support came along I was running all of the helpdesk for our company. Now that we have a trusted partner I can get back to my job as a sales manager."

Jonathan P. Deex CEO

North Star Ice

Equipment Corp.

"NWCS has been a valuable partner and advisor to North Star Ice Equipment. NWCS has helped us take a more strategic approach to our IT infrastructure and worked with us to implement a longer range approach to invest in new hardware and to develop a back up process that has reduced our vulnerability to business interruption."

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News & Events

Northwest Computer Support Appoints Vice President of Managed Services

Fast-Growth solution provider names Rex Frank to new role of vice president managed services, enhances services focus.

Tukwila, WA (PRWEB) January 23, 2008 -- Local IT solution provider Northwest Computer Support (NWCS) today announced it has appointed Rex Frank as the company's new vice president of managed services. The executive position is a first for NWCS and marks the company's initial expansion of its core service capabilities.

"For more than 30 years, NWCS has worked to exceed client expectations by providing exceptional services and network management," says James Watson, CEO, NWCS. "Rex's broad experience and expertise in developing and deploying proactive managed services and high-performance networking solutions bolsters our technical capabilities and rings in a new level of service excellence. We're very excited to have Rex on board and look forward to a wildly successful 2008."

As Vice President of Managed Services Frank reports to the CEO and is responsible for establishing and executing against NWCS' ongoing proactive IT services strategy. In this new role, Frank oversees the planning and development of NWCS' new suite of services which will include proactive managed services, business continuity, disaster recovery, unified communications and print management. He is also tasked with expanding the company's existing proactive maintenance offerings and engaging with clients to identify additional IT services needs.

"NWCS are experts in technology, as well as the business needs of small and mid-size businesses," says Frank. "The entire team is focused on customer service and driven to grow the business. It's a very exciting time to be joining NWCS and I am so thankful to have the opportunity to once again work with a dynamic group of professionals that are truly eager to strengthen the company's value proposition and cast a wider net of service delivery options to better support client needs."

Frank comes to NWCS with more than 20 years of experience within the IT industry and a successful track record for innovation and technology prowess. Prior to joining NWCS, he served as the Chief Technology Officer for Orange County-based managed services pioneer Alvaka Networks. During his 19 year tenure, Frank was responsible for developing Alvaka Networks' branded services suites which included onsite professional IT services, advanced network monitoring and administration services, as well as a complete lineup of network security administration and management offerings.

Frank's experience also includes proven proficiency in developing business continuity and disaster recover plans, performing detailed business technology assessments and orchestrating robust system roll outs for small to mid-size businesses and enterprises. He maintains a number of high-profile certifications including Certified Information Systems Security Professional (CISSP), as well as ITIL Foundations.

In December 2007, Frank, along with his wife Michelle and five-year old son Steven, relocated from Orange County to Sumner, Washington to be closer to their family. He started working with NWCS on January 2, 2008.

About Northwest Computer Support
Founded in 1977, Northwest Computer Support (NWCS) is a leading provider of IT services and network solutions for companies in the Northwest. Headquartered in Tukwila, Washington, NWCS specializes in delivering exceptional IT services and support to small and mid-size businesses. As one of the fastest growing solution providers in the U.S. and active member of the Ingram Micro VentureTech Network, NWCS offers expertise across a wide variety of areas including proactive management, monitoring, security and integration services, network and infrastructure support, application development and onsite professional services. For more information contact NWCS at (206) 575-9511 or visit www.nwcsupport.com.