Does your IT staff spend more time patching and maintaining your servers than working on critical IT solutions?
Is your IT person also the business owner, or controller?
Your server related questions will be answered by a live technician. Our technicians are highly trained, certified and knowledgable. Need help fast? We're here to take your call.
Besides phone support, our technicians can access your servers and systems remotely through a secure connection and do sophisticated technical work on your servers, while you watch.
Our technicians are highly experienced and trained in supporting all Microsoft products.
We will provide your business with real-time views on all updates, service requests and asset information. We will provide our clients with a web based tool to view and manage their assets more efficiently.
We utilize an online case management system, which gives you complete visibility into the technical issues your employees utilize NWCS IT services for.
We provide online license management to ensure your business is in compliance with all applicable licensing laws.
We will perform regular server backups for you, optimize all critical applications, and make sure you have the most up-to-date service packs and patches to keep your servers healthy.
Our technicians will pro-actively monitor your event logs checking for signs of trouble that could affect the health of your network using advanced tools. This pro-active monitoring prevents server downtime and data disasters.
We'll monitor and even set up powerful antivirus, antispyware and firewall systems to proect the security of your network.
Northwest Computer Support will monitor your server drive space to assist with capacity planning and optimization of storage constraints. Through the use of a web based console, we'll advise you to either remove files or add additional storage before poor use of drive space affects your business negatively.
Business critical data is crucial to your company. Northwest Computer Support will utilize best practices and work closely with you to devise a backup solution to best protect your individual business. As part of our backup services, we offer monitoring on a daily basis and administration to assure all backup systems are running smoothly and efficiently
Northwest Computer Support offers a variety of server management services to help ease the burden of small business IT.
Contact Our Server Management Experts Today!