Testimonials

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Roger Hall

IT Manager

Petro Card


"We feel fortunate to have found NWCS as our IT support vendor. We have implemented a WAN using MPLS and a SQL system used for reporting with NWCS. NWCS is an excellent augmentation to our IT staff."

Darrin McDermott

ESM Consutlting

Engineers, LLC


"Northwest Computer Support is my IT partner. ESM has relied on NWCS for a number of years to keep the computer network operational and fit. NWCS has been making sure the IT systems are secure and configured optimal performance."

Steve Dunham

Information Technology Director

Emerald Downs


"We started working with NWCS over 10 years ago, and they've done a great job for us. They have the skills, experience and responsiveness to handle all our IT needs. We trust NWCS to make recommendations and implement the technology we need to keep our business running smoothly."

Tamara Georgick

IT Manager

Washington State Historical Society


"NWCS was great about answering our questions, helping us select products and doing the hands-on configuration to make sure all of the applications worked in harmony. NWCS has been instrumental in attaining our goals to create a secure business network and an accessible web presence to showcase our rich historical collections."

Andrew Homan

Network Administrator

YMCA of Tacoma and Pierce County


"NWCS has helped us successfully implement new technologies since we began working with their people several years ago. NWCS implemented a SharePoint Portal Server last year to help us better manage our membership documents. We will rely on their experience and expertise to plan and budget for all upcoming IT projects!"

Denny Smith

IT Director

Carnitech US Inc.


"Northwest Computer Support is a highly competent and trusted partner for us. They provide not only the strategic insight into how technology can help our business but are there on a regular basis to keep us running smoothly. Before Northwest Computer Support came along I was running all of the helpdesk for our company. Now that we have a trusted partner I can get back to my job as a sales manager."

Jonathan P. Deex CEO

North Star Ice

Equipment Corp.


"NWCS has been a valuable partner and advisor to North Star Ice Equipment. NWCS has helped us take a more strategic approach to our IT infrastructure and worked with us to implement a longer range approach to invest in new hardware and to develop a back up process that has reduced our vulnerability to business interruption."




Solutions

Outsourced Network Management

NWCS provides an array of essential IT services. Outsourcing network services is a relatively new practice, but there are a growing number of companies providing quality network management services. Several North American and European firms are realizing the potential of network outsourcing services in offshore locations. With network infrastructure being expected to support multiple applications, business users are demanding consistent and predictable response time for critical applications. There are several companies that are gradually building their skills in this area and offering great value to companies wishing to outsource their network management services. Though this sector is still in it's nascent stages, domestic demand has triggered the entry of local system integrators, hosting providers, and facilities management companies into this area.

Business Process Optimization and Business Intelligence

Our consultants can work with you to determine how technology can make your business more efficient As business process optimization efforts brings depth of experience and functional expertise to analyze and recommend improvements in process workflows, measurement processes, organizational design, operating controls, management information systems, and service delivery performance. We offer a comprehensive, full service solution targeted at creating a customer experience supported by the right business process alignment focused on reducing complexity and creating scalability. Our process also addresses transition plans of your valued employee assets, and provides business intelligence tools to measure success.

Consulting services

At NWCS, goal is to help you succeed and your business relies on its IT infrastructure to run smoothly. So we have developed our consulting methodology specifically to meet the needs of the nonprofit market and we hire consultants familiar with the issues, challenges, and technology that can affect your mission. We help our clients create value and architect change through our unique spectrum of management consulting services.

Infrastructure and Storage

Infrastructure and Storage Consultants provide an array of services that assists you with the management of your storage infrastructure. Our Infrastructure and storage professionals have the expertise, experience, certifications and change management tools required for high-quality implementations, can provide you a quality range of services such as design, develop, implement, operate and evolve an enterprise infrastructure that meets your storage, infrastructure and network needs now and in the future. Our experts help you develop the blueprint for a storage infrastructure that puts you in charge of your network environment, letting you manage capacity, complexity, capabilities, and risk to meet your business objectives. With this control, you gain efficiency, confidence, effectiveness, and the agility to rapidly respond to changing network requirements.

Hardware Maintenance

NWCS is one of the country’s leading providers of hardware maintenance. We combine extensive experience, technical know-how and sophisticated call management procedures with a nationwide team of accredited service engineers. You invest in technology and your people depend on the hardware, software and your IT staff to remain productive. Northwest Computer Support has designed a variety of plans to help you minimize the cost of downtime due to hardware failure while saving your IT department the hassle of looking up obscure parts and spending countless hours trying to source parts for your systems and doing the repairs.

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