Unlimited Phone Support

Help from a live person is always available. Call our helpdesk support line and you'll be in touch with your dedicated support representative whenever a computer related question comes up. Whether you are seeking desktop support or you have a server that is flashing a blue screen, you are just a call away from support.

Unlimited Remote Control Support

Save time and trouble by using our secure "remote control" software to invite Northwest to your office. Within seconds a technician has the ability to take control of your desktop and either through an online chat or a phone call you can walk a technician through your problem or question while you watch them work. Over 80% of support issues are resolved with a "remote session".

Microsoft Application Support

We have technical consultants familiar with all of Microsoft's desktop products and can offer instant phone support and technical assistance.

Asset Management

Northwest Computer Support provides both historical and daily, real-time view on all updates, service requests and asset information. This provides each client with a web based tool to both know what they have and how we should together manage those assets.