Northwest Computer Support Named Elite Provider of Managed Services

A managed services provider or (MSP) provides delivery and management of network-based services, applications, and equipment to enterprises, residences, or other service providers.

Northwest Computer Support recently was named an MSP Elite Partner by N-able Technologies, a global leader in network and systems management software and services for IT services and providers. Introduced in 2009, N-ables MSP Elite Partners are among the company's top-performing, business- minded partners worldwide and represent many of the IT industry's fastest growing and successful MSPs.

Northwest Computer Support was named an MSP Elite Partner as a result of its proven expertise in delivering an exceptional customer experience through managed IT services. So far, only 70 N-able partners have received this prestigious award.

"N-able's MSP Elite are thought leaders among the MSP and IT services provider partner initiatives," says Gavin Garbutt, CEO & President, N-able Technologies. "These partners continue to go above and beyond to demonstrate their commitment to N-able and deliver innovative managed IT services and solutions to their customers."

N-able's MSP Elite Partners are evaluated on a variety of criteria including their overall business and technical expertise, as well as their working relationship with N-able.

"We are very proud to have been recognized by N-able as one of their MSP Elite partners," says James Watson, CEO of Northwesst Computer Support. "Northwest Computer Support strives to provide superior IT services and IT support to our customers. N-ables network and systems management software make our job that much easier managing the complexities of our clients networks and allows us to proactively identify issues and recommend solutions."

Key customer benefits of Managed Services

Customer peace of mind-monitor network on 24x7x365 basis proactively
Single point of contact for all network issues
Single supplier instead of multiple vendors
Defined Service Levels (for service delivery)
Known costs for management and fixed price contracts
Avoid costs of building own management and reporting systems
Lower Total Cost Ownership (TCO) for client

Northwest Computer Support provides a full array of Managed Services

Unlimited Helpdesk Support
Asset Management
Desktop Optimization
Server Monitoring
Disaster Recovery Planning
Data Retention Management
Firewall Management
ISP Management